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President of KVA - Virtually Everywhere

What is a Virtual Assistant-
A Virtual Assistant (or simply VA), is an independent contractor providing administrative, technical, or sometimes creative assistance to clients--usually to other independent entrepreneurs and solo and small business practices. Virtual assistants work from their own office (hence "virtual"), thus making it a fairly popular (and growing) profession. It is estimated that there are about 5,000-8,000 virtual assistants worldwide. Common modes of communication and data delivery include the Internet, File Transfer Protocol (FTP), and fax machine. Although the occupation gives a degree of independence, work is on a contractual basis, and a long-lasting cooperation is standard. Typically 5 years of administrative experience in an office is expected at such positions as executive assistant, secretary, legal assistant, paralegal, legal secretary, real estate assistant, office manager, etc.

Katrina Garcia, IVAA Member

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Do You Have a Value Proposition?

By Katrina Garcia

I didn't use to really ask myself this question until I had the distinct opportunity to attend Vanessa Summers workshop. It's not that I didn't really think about what services I could provide to my clients, but what value did I provide? Let's break this down to make it a bit easier to digest.

When looking at the following pieces, ask yourself these questions in order to really pull together a cohesive value proposition.

Services -

What type of services can you provide your client's that your competition cannot?

Are your services unique and why?

What gaps do you fill that your competition dose not?

Products -

Are you providing your clients with:

Ebooks

Free Reports

Instructional or informational videos

CD's

Knowledge Base -

Do you share your resources?

Are your client's/customer's aware of your expertise?

Do you have a special talent (i.e., great at training others on Microsoft Suite programs, optimal communication skills, a knack for writing, etc.)

Experience -

What type of experience can you bring to the table?

What's your background, (i.e., working experience, what's in your head that your client's don't know but could really benefit from?)

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